What’s taking place at Disney resorts as guests return to their rooms during Hurricane Matthew preparation?

Now that the theme parks are being closed and cleared in preparation for Hurricane Matthew’s arrival in a few hours, guests are reporting what takes place once they reach their rooms.

Wind Preparation

I was told that anything that doesn’t have a permanent attachment like trash cans, pool chairs, benches, kiosks etc are being removed and stored in a hurricane safe location to prevent flying objects.

MouseKeeping

MouseKeeping is still offering limited services like additional towels, while clean supplies last.   At this time it is not expected that MouseKeeping will offer full services tomorrow, so request additional towels now.

Food Services

It’s been reported to me that all food courts are now closed, I presume that is the case for regular table service restaurants as well.  I was told that guests are being offered brown bag meals that contain a sandwich, chips, fruit and a muffin for $12.99.  Other food stuff and drinks are available as well.  If you are using the dining plan, you also receive a drink for that cost.  Be sure to purchase water!

Guest safety and security

Guests are being asked to stay in their rooms from the time of arrival until some point tomorrow afternoon when they are given the “all clear.”  Some guests have been told they may need to relocate to the hotel lobby if excessively high winds affect their side of the property.

Cable TV could be out in some resorts

Some guests, including those at Port Orleans are reporting that their Cable TV is already out.  While it’s not mandatory for survival, it does speak to the fact that the storm hasn’t arrived and services are already affected.  Find some other ways to entertain yourself like playing games together.  Be sure to have a flashlight as candles aren’t allowed in Disney resorts.  I was informed that some resorts are offering flashlights to guests at Guest Services.