Magic Kingdom Experiences Technical Difficulties; Guests Enter Park Without Scanning Magic Bands or Tickets

Hello, I wasn’t at the park today. But I would like to share my experience I had on New Year Eve. I’m here with my husband and two kids in which one is a special needs kid. It was insane trying to exit the park. We started leaving the park around 12:30am. It took me almost 2:30 hrs to get to the parking lot. The people were insane. I also feel that Disney crew weren’t prepared for the immense amount of people. My special needs kid is four years old so I have him in a stroller. Well people were pushing the stroller, hitting his legs, weren’t giving me a chance to move along especially when it was turn to make a turn. We have the red sticker which allows me to be able to use the stroller as a wheelchair. So every time I’m using a Disney bus the crew always lets me go to the front so they can strap the stroller. Since I saw the amount of people that was trying to get into a bus was insane I wanted to see if they would let me go with him to the front or even just wait on the side until my family would reach the front but when I told a crew member that I had the pass he was like we’re treating everybody the same. I was like ok can I just wait on the side and he said no. A group of men got in a fight in the lines. I was terrified. Everyone started moving close to where the fight was so people were hitting my special needs kid. It was insane. It’s been the worst experience I have ever had in Disney world. I understand that they wanted to treat everyone the same, but they can’t. I believe they should have had more crew members working and having more control of the situation. There were only two crew members there when there were hundreds of people trying to get on a bus. Also, yesterday I had a fast pass for the lion king show at AK, and since I have the red sticker on my kids stroller I’m able to keep him on the stroller. Well as I get to the front to scan my magicband the crew member tells me that there’s no more spaces available for wheelchairs. I was like well I have a fast pass and my son doesn’t do good when I carry him and there’s a lot of noise so I just keep him on the stroller. So the guy tells me that I need to carry him that’s it. So my husband carries him out the stroller and I go to park the stroller. When I’m walking back I see that they were letting some wheelchairs in from the stand by line. I was like my kid needs to be in the stroller plus I had a fast pass and they didn’t let me. I felt discriminated. It was two awful experience that I don’t wish to anyone to go thru. I’m a passholder and pay a lot of money to be treated like this. I hope someone from Disney sees this so they can improve there services especially with people with disabilities.

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