Disneyland Hotel Reservations Being Cancelled Through August

July 17, 2020 marked Disneyland Resort’s 65th birthday! Originally the park had proposed an opening date for its birthday but unfortunately, with today’s information on hotel reservations being cancelled through August, it seems that Disneyland will not be opening anytime soon.

Many guests that had hotel reservations for Disneyland Resort received an email stating that those guests with reservations through August 8, 2020 will be unable to accommodate their reservations.

Guests are being asked to contact Disney to modify or cancel their hotel accommodations.

Email Sent to Guests

Below is the email that guests have received regarding hotel reservations:

Dear Guest, 

We are sorry to inform you that your upcoming visit with us will be impacted by several closures. We recognize that the COVID-19 situation is constantly evolving, and there are many factors that are helping us determine the timing of when various aspects of our business will reopen in a responsible way. 

Disneyland Park and Disney California Adventure Park remain closed and will reopen at a later date, pending state and local government approvals. The Hotels of the Disneyland Resort are also closed and will reopen at a later date. Given this unprecedented situation, we appreciate your patience and understanding as we navigate through this process as responsibly as we can. 

Unfortunately, this means we are unable to accommodate your upcoming hotel room reservation. If you have already modified or cancelled your upcoming Disneyland Resort hotel room reservation or Walt Disney Travel Company vacation package, no further action needs to be taken. 

To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through August 8, 2020. If you are unable to reach us before your check-in date for such time period, you will not be penalized or assessed Disney-imposed fees for cancelling your Disneyland Resort hotel room reservation or Walt Disney Travel Company vacation package after your check-in date. 

Note that some package components are nonrefundable and subject to third-party operator cancellation policies. You should work directly with any third-party operators you have used to book any parts of your vacation package that were not booked through the Walt Disney Travel Company, including flights, travel protection and car rentals. 

To cancel or modify your reservation, please contact the Walt Disney Travel Company at (714) 520-5050 between the hours of 7:00 AM PST and 9:00 PM PST, 7 days a week. If you are a Canada resident, please call (800) 496-6337. 

If you originally booked through a Travel Professional, please reach out to them directly if you have questions or would like to reschedule. 

We do anticipate heavy call volume and appreciate your patience as we work hard to respond to all inquiries. 

Sincerely
Disney Destinations, LLC

This is definitely not good news for me personally as my Annual Flex Pass for Disneyland Resort expires at the end of September. I was hoping to visit a couple of times beforehand.

As of now, the Disneyland Resort is the only park that has not reopened after its closing.

Although the rest of the Disney parks have already reopened, it was recently announced that Disneyland in Hong Kong has re-closed due to a rise in coronavirus cases. You can read about it here.

What are your thoughts about the cancellations of hotel reservations through August 8, 2020 at the Disneyland Resort? Are you surprised?  Let us know in the comments on Facebook and in our Facebook group.

-Marisol White