Disneyland Now Contacts Annual Passholders With a Promise To Reopen

Disneyland has remained closed since March 2020. This week reopening guidelines were set for Disneyland and other California Theme Parks that will further delay their reopening. Learn the most updated information made available to Disneyland Passholders regarding this indefinite closure.

Disneyland Delayed Opening

Earlier this week, Dr. Mark Ghaly, California Health and Human Services Secretary, shared the reopening guidelines for Disneyland and other California Theme Parks. You can read all about these reopening guidelines HERE.

With the current restrictions Disneyland may not be able to reopen until at least 2021. Both the Disneyland President and the Mayor of Anaheim voiced their concerns to these “arbitrary guidelines.” The Disneyland President also wrote a personal message to Disneyland Cast Members promising, “They will not stop working until Disneyland reopens.”

“They will not stop working until disneyland reopens.”

Ken Potrock, Disneyland President

Disneyland Passholders

Today Disneyland made contact with all of their Annual Passholders. They began by addressing the concerns of the prolonged closure of Disneyland by stating, “despite our proven ability to operate with responsible health and safety protocols in place for our Cast Members and Guests.”

Here is the email in its entirety:

Dear Valued Annual Passholder,

You may have seen that Theme Park reopening guidelines were released by the State of California and that parks like Disneyland Resort were placed in the most restrictive tier. Despite our proven ability to operate with responsible health and safety protocols in place for our Cast Members and Guests, this news from the governor’s office means that our Theme Parks will not be reopening as soon as we had hoped.

After an already incredibly difficult month for the Disneyland Resort, we are heartbroken and disappointed, and understand you may feel the same. We want to thank you immensely for your patience since our closure and let you know that we continue to think about you as our valued Annual Passholders.

“We want to thank you immensely for your patience since our closure and to let you know that we continue to think about you as our valued Annual passholders.”

While we work to understand the implications of this and determine what it means for our Annual Passport program, we know that you have many questions and given the latest guidance from the state, we will have more to share with you in the future of our AP Program soon. We also want you to know that the effort to reopen Disneyland Resort will continue as we work to seek solutions to bring our Cast back to work, get our local economy moving and share the magic and joy of our Theme Parks once again.

We thank you for your patience with us during this incredibly challenging time and for being important members of our Disneyland Resort community. We will be in touch with you as soon as we can to share more details. If you have any questions, please contact Annual Passholder member Services at (714) 781-PASS (7277).

Disneyland Resort Annual Passport Team

Promise to Reopen

Although many Annual Passport holders may have additional questions regarding how this may affect the expiration date for their current pass, Disneyland promises to keep in contact regarding the future reopening.

To echo the sentiment of the Disneyland President to the Disneyland Cast Members, there is a promise that they will “work to seek solutions to bring our Cast back to work, get our local economy moving and share the magic and joy of our Theme Parks once again.”

We are hoping that they may be able to reopen the Disneyland Resorts sooner than expected and that must needed changes will be made to the current state guidelines.

“We will work to seek solutions to bring our CAst back to work, get our local economy moving and share the magic and joy of our theme parks once again.”

Disneyland Resort Annual Passport Team

What do you think of this letter to Annual Passport members? Do you think Disneyland will be successful in changing the current reopening guidelines? Share your thoughts with us on our Facebook Page.