Disney World’s New Star Wars: Galactic Starcruiser Hotel is Hiring Now!

Disney is hiring Cast Members to be fully immersed in Star Wars experiences every day. Check out how to apply.

Are you a Star Wars fan looking for a new career? If you love Star Wars and Disney, you may just want to check out this brand-new opportunity. Star Wars: Galactic Starcruiser Resort is scheduled to begin transporting guests from Walt Disney World to a galaxy far, far away in 2021.

Immersive Vacation

Star Wars fans climb aboard the Galactic Starcruiser Hotel for the ride of their life! Disney gives guests a totally immersive vacation including a two-night, cruise-style itinerary.

Here, guests become the hero of their own adventure in an experience that surrounds guests in Star Wars storytelling 24 hours a day! Wouldn’t this be a wonderful career?

Starcruiser Terminal

Beginning at the Starcruiser Terminal, guests will enter an exclusive launch pod for travel up to the Halcyon, guest’s very own Starcruiser! A “spaceport of call” to Black Spire Outpost is included in each itinerary. Check out sneak peek of this new resort here.

Then, guests will be transported to Batuu (Star Wars: Galaxy’s Edge). When traveling between Star Wars: Galactic Starcruiser and Star Wars: Galaxy’s Edge, guests will remain completely immersed in the experience for the entire stay. What a fun career opportunity to transport guests in their own Star Wars stories!

Check out how to make reservations later this year here.

Job Description

Disney is searching for a Star Wars Hotel Services Director. As a Hotel Services Director, Cast Members will implement a unique immersive two-night experience. Also, a passion for bringing ideas to life, creativity, and valuing a non-traditional work environment is essential.

Finally, applicants must balance traditional hotel experience with immersive entertainment in this unique position.

Responsibilities

• Provide operational leadership for the end to end Star Wars: Galactic Starcruiser experience
• Lead a unique immersive experience by using strategic support partnerships and integration to provide an exceptional level of service to Guests
• Develop high performance teams focused on achieving operational, financial, creative, and performance metrics
• Communicate with Entertainment and Cast Members to keep experiences on schedule while directing social and technical aspects of the operation
• Promote Guest and Cast satisfaction to include show quality, safety, efficiency and productivity
• Focus on anticipating diverse needs of our global consumers and ability to translate these needs into highly relevant and meaningful Guest experiences
• Provide inspiring leadership and direction for environment, conservation, safety and social responsibility programs
• Improve customer service by performing metric validations, reviewing training program effectiveness and adjusting for operational nuance
• Inspire our Cast to exceed Guest expectations every day
• Focus and further develop overall Entertainment show quality standards with the operational areas to ensure ongoing show quality is maintained
• Manage financial planning and budget tracking for areas of responsibility, working with Producers and Production Managers on assigned projects
• Be the central filtering point for all creative input from project team members and other stakeholders
• Collaborate with stakeholders on creative issues by providing detailed information related to the operational impact of creative directives
• Oversee the quality of all offerings and ensure consistency of delivery regarding entertainment elements
• In addition, maintain confidentiality of sensitive information

Qualifications

• Minimum of 10 years of leadership experience in entertainment and hospitality in a resort or cruise environment
• Business and strategic focus needed to achieve targeted results
• Experience delivering operational excellence and leading businesses to high financial performance
• Capability to recognize, retain and invest in the development of talent and satisfaction of the teams by inspiring, increasing engagement and promoting collaboration
• Advanced skills using operational and logistics data to influence business decisions
• Holistic perspective to understand client needs and develop creative ideas to meet business objectives
• Capability to share communication across teams to ensure everyone understands updates, priorities and appropriate course of escalation
• Commitment to diversity and building an inclusive work environment
• Creativity to find solutions in new ways and anticipate opportunities
• Advance skills prioritizing and managing projects and deadlines amidst constant change
• In addition, flexible availability is a must

Required Education

Applicant must hold a Bachelor’s degree in Hospitality, Entertainment or have similar experience. In addition, having hotel and entertainment experience is a must.

To apply for the Hotel Services Director position, follow this link. Check the job posting site for additional Star Wars: Galactic Starcruiser Cast Member positions!

Each Starcruiser detail makes this one-of-a-kind experience more exciting! What are your thoughts on working here? Please let us know on the KtP Facebook Page.

Source: jobs.disneycareers.com